Xcapes Tours, Playa del Carmen

4.9
#86 of 325 in Outdoors in Playa del Carmen
Xcapes Tours is an innovative tour company centrally located in Playa Del Carmen, in the heart of the Cancun, Tulum, and Cozumel triangle. Our ideal location allows us to offer an array of tours that make this magical Caribbean coastline one of the most sought after locations in the world. Our company’s core mission is to share our personal love and admiration for this part of Mexico’s many natural and cultural sights by designing tours for our clients that showcase the best of each location in complete comfort.Xcapes is not your average tour company; we specialize in offering a range of innovative tours to suit any interest, age group, budget, and group size. Our primary goal is to provide our customers with professionally crafted and enjoyable tours, while avoiding the unfortunate “cattle car” norm within the industry. We hire all our personnel in accordance with our mission, as we believe that a passion and dedication to the work is what makes touring with us a unique “once in a life time” experience. Our tours are full service, include luxury air-conditioned vans, expertly chosen locations, and carefully screened bi-lingual tour guides. Our guides are at the heart of making your tour a complete success, and we ensure they are CPR certified, trained in aquatic rescue, and committed to your personal safety and satisfaction.Our company truly cares about our customers, taking every suggestion seriously, leading us to develop tours that revolutionize the regional tour industry. After hearing that many enjoy the exciting local night life, we listened by creating the jokingly dubbed “half-day hangover tour,” accommodating those who are late risers. Additionally, we arrange customizable private tours geared to please even the most selective vacationers. Finally, we are proud to feature a tour for those traveling with children or adults with special needs, believing everyone deserves the joy of a fun-filled tour.Working and living in this extraordinary part of the world continues to strengthen our commitment to the wonderfully kind and generous local people. In line with our mission to “share the love” we fund a Mayan children’s program that donates school supplies and other highly needed items to the community at large.Whether you like peaceful snorkeling in Akumal’s “Turtle Bay,” swimming with the majestic but graceful whale shark, exploring the many archeological sites, or taking a dip in a mystical “Cenote,” rest assured we are the right choice to bring the majesty of this Mexican paradise to your vacation!
Make Xcapes Tours a centerpiece of your Playa del Carmen vacation itinerary, and find what else is worth visiting using our Playa del Carmen route planner.
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Xcapes Tours Reviews
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TripAdvisor Traveler Rating 5.0
201 reviews
TripAdvisor
  • Given that the Maya sites are both wonderful for different reasons, and that the poor vote is due to the disorganization of the displacements. Left at 07.15 with a bus that carried people with different destinations but all directed to a mysterious park named Xcaret (in my opinion owned by the tours operator). Nobody warned us about this mandatory stop. And that sincerely we would have done without. Finally at 10.00 We start for Koba.. Here begin the positive notes, the guide Alfredo Fantastico, sympathetic prepared and available, the site of Koba and Tulum, a must see. At the return, around 16.00 We were forced to enter the park until 18.00 and I sincerely find it an absurd thing. Return to the hotel at 19.00 hours. I Recommend to everyone the visit to the sites, but I do not find it correct to oblige people to throw 4 hours of the day for the stops obliged to the park. W Alfredo.....
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  • We went from end of year trip to riviera maya and stayed at the grand sirenis. All tapeworms contracted with xcape excursions from chichen itza to the excursion to island women and cocobongo. Very good atmosphere and all carried by young people, there were no problem and the truth that we facilitated a very good room, it had everything well organized, there were no delays or accidents of any kind.
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