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Univers Maya Reviews
Séjour début aout dans le Yucatan. Après pas mal de recherche, et souhaitant ne pas être avec de gros groupes pour les visites et faire un peu du différent, je me suis rapproché d'univers Maya. Tout d... more »Early August stay in the Yucatan. After a lot of research, and wishing not to be with big groups for visits and do a little different, I got closer to Maya universe. First of all, excellent contact by email with clear explanations about the excursions. We chose Tulum and Coba. It's magical (the Cenote in particular and the visit of the "swimming" in the Sian Ka'an), grandiose (temples) and very informative. I would like to thank our guide Bernado (with an excellent Frenchman) and our driver René for their kindness and kindness towards us. We were able to visit without it being too many people, which is perfect. Water is provided at will and small snacking also. Everything is planned and there is only to be carried away. I highly recommend it!
J'avais contacté plusieurs agences d'excursion francophone quelques mois avant notre séjour sur la Riviera Maya, le "long" mail de réponse reçu de la part d'Univers Maya avait retenu toute mon attenti... more »I had contacted several French tour agencies a few months before our stay on the Riviera Maya, the "long" reply mail received from Universe Maya had caught my attention. A very detailed description of the services offered but, also and above all, a very ethical approach to tourism marked by respect for the customer but also of the region, its inhabitants and their traditions. During our stay, 6 adults from France during May 2019, staying at the Barcelo Maya Resort, I reconnected with Heléne by WhatsApp, she was very responsive and available to organize in just a few hours (despite my last request "Chichen Itza" excursion and its surprises with A French-speaking guide in a very small group. On this day, it became clear to me that The Maya Universe was not an agency like any other, a departure at dawn to be able to enjoy the site from the opening, without waiting, without queues, without tourists !!! Practically alone accompanied by Bernardo, our private guide to an impeccable Frenchman (being able to quote the great French poets is not given to all Francophones !!!), a very great erudition and a real passion for his country, its traditions and its (which he made his profession). They were at our disposal throughout the day, the richness of our exchanges, allowed us to become aware of a completely different perspective of the ancient and contemporary history of this country, the riches and current difficulties encountered by this region and its inhabitants. Chichen Itza's visit was a very enriching moment to better understand the history of this country and the successive civilizations in the region. Questioning what we thought we knew about the great and the small history as described to us in the tourist guides... Lunch/swimming break in a superb hacienda with a beautiful Cenote, a very popular stopover for its varied buffet, the quality of its facilities and the coolness of the crystal clear waters of this beautiful Cenotes not too busy. Our brief visit to Valladolid, guided by Bernardo to the remarkable sites, also gave us free time to discover Mexican chocolate and the making of traditional dresses worn by Mayan women. Thanks also to Bernardo and our driver for the small stops comfort or shopping throughout our journey, and for responding favorably to all our requests. Beyond this day which you will understand was perfect, I would like to salute the unfailing availability of Herlene when we had to help us to recover a cap that a friend of mine had forgotten in our tour vehicle. Thanks to her, the cap was found, deposited in the lobby of our hotel and retrieved thanks to WhatsApp messages written in Spanish by Hélène for the attention of our interlocutors to facilitate our steps. She was able, once again, to set up in a few hours a private excursion on Cancun for my friends, mixing culture, Mayan sites, Mayan museum, walks and shopping... Very professional, perfect do not change anything Thanks Heléne, thank you Maya Universe
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29 days in Mexico & Cuba BY A USER FROM AUSTRALIA December, popular sights PREFERENCES: December ATTRACTION STYLE: Popular sights PACE: Medium 5 days in Playa del Carmen BY A USER FROM UNITED STATES November, popular sights PREFERENCES: November ATTRACTION STYLE: Popular sights PACE: Medium 2 days in Playa del Carmen BY A USER FROM UNITED STATES October, popular sights PREFERENCES: October ATTRACTION STYLE: Popular sights PACE: Medium 10 days in Mexico BY A USER FROM MEXICO December, teens, kids, culture, outdoors, relaxing, beaches, historic sites, museums, shopping, wildlife, popular & hidden gems PREFERENCES: December, teens, kids, culture, outdoors, relaxing, beaches, historic sites, museums, shopping, wildlife ATTRACTION STYLE: Popular & hidden gems PACE: Medium 14 days in Mexico BY A USER FROM AUSTRALIA December, teens, popular sights PREFERENCES: December, teens ATTRACTION STYLE: Popular sights PACE: Medium 7 days in Mexico BY A USER FROM CANADA October, popular sights PREFERENCES: October ATTRACTION STYLE: Popular sights PACE: Medium