Hela Spa Reviews
Fui con una amiga al spa, reservamos antes de ir, no fueron atentas las chicas con nosotros, nadie nos ofreció nada de las amenidades q había, al final solo la Srita. Tania nos sirvió fruta. Pero nos ... more »I went with a friend to the spa, booked before going, were not attentive girls with us, no one offered us any of the amenities i had, in the end only Miss. Tania served us fruit. But they saw us from top to bottom!! Obviously if we went we had to pay for the service but as they see you treat you because they arrived girls q you could tell they had a lot of money and did not find what else to offer them!! That bothers us. In the end there was no room to shower us, there were no clean towels, in short the very small bathroom for the people who attend. Two bathrooms and one not served!! They made us a facial and hurt my nose horrible, since they pinch you very hard. Good body massage. And i didn't mean the receptionist, super sangrona, wanted to charge me a different fee than what we had booked q perq the q we reserve was wrong!! That wasn't my problem but she agreed to charge me with a tone that seemed to q was doing me a favor. In short, neither my friend nor I would be back.
I had the opportunity to visit Hela Spa yesterday, I have so many nice things to say. I really needed one of these relaxing moments. The place is impecable. The service kind and welcoming. I was greet... more »
The only good thing was the massage. The rest was not good at all. The facility is dirty and unkept. Communication skills were not good. I had to ask for slippers. I had to ask to turn on steam room because they turned it off. Lastly, they tried to overcharge me. I would not recommend this. Go somewhere else!
Had a massage here, it was okay nothing special. Came in a few days later for eyebrow waxing and because I’m not from Mexico they tried to over charge me. I asked for a price list (which was in Spanish of course) I translated what it said and she was showing me what it would cost for an arm wax!!!! I was going to go back for a facial and body scrub.... not happening now!!!!!! Travelled all over the world and this by far has been the most expensive waxing I’ve gotten. Take a walk a few blocks down and find another place.
Places to stay near Hela Spa
Plan your trip to Mexico City
Get a personalized planA complete day-by-day itinerary
based on your preferences
Customize itRefine your plan. We'll find the
best routes and schedules
Book itChoose from the best hotels
and activities. Up to 50% off
Manage itEverything in one place.
Everyone on the same page.
View all >
View all >
Side trips from Mexico City
Hidden gems in Mexico City
Duration: 1h 30min
Duration: 2h 30min
Duration: 2h 30min
View all >
Nearby attractions in Mexico City
Plans in Mexico City by other users
10 days in San Luis Potosi, Queretaro City & Mexico City BY A USER FROM UNITED STATES December, popular sights PREFERENCES: December ATTRACTION STYLE: Popular sights PACE: Medium 40 days in South America, Mexico & United States BY A USER FROM POLAND January, popular sights PREFERENCES: January ATTRACTION STYLE: Popular sights PACE: Medium 60 days in Europe, Canada, United States, Mexico & South America BY A USER FROM EGYPT December, teens, culture, outdoors, relaxing, romantic, beaches, historic sites, museums, shopping, wildlife, fast-paced, popular & hidden gems PREFERENCES: December, teens, culture, outdoors, relaxing, romantic, beaches, historic sites, museums, shopping, wildlife ATTRACTION STYLE: Popular & hidden gems PACE: Fast-paced 8 days in Mexico BY A USER FROM UNITED STATES May, teens, kids, popular sights PREFERENCES: May, teens, kids ATTRACTION STYLE: Popular sights PACE: Medium 21 days in Mexico BY A USER FROM ECUADOR May, popular sights PREFERENCES: May ATTRACTION STYLE: Popular sights PACE: Medium 21 days in Mexico BY A USER FROM PORTUGAL January, popular sights PREFERENCES: January ATTRACTION STYLE: Popular sights PACE: Medium