Pronatours, Cancun

1.4
#279 of 299 in Tours in Cancun
Pronatours is located in Cancun. Use our Cancun road trip planning app to visit Pronatours on your trip to Cancun, and learn what else travelers and our writers recommend seeing nearby.
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Pronatours Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 2.5
23 reviews
Google
2.8
TripAdvisor
  • We booked our airport transportation 2 weeks (6/2018) in advance online via Mr. Rochin. The pickup and drop off instructions were accurate and saved us time. Once we arrived at our resort, we booked o...  more »
  • We booked our tours at our hotel El Cid and it was a very easy process. The follow through was very good. Chichen Itza: The bus was very comfortable. Our guide was very informative and entertaining. T...  more »
Google
  • I would not recommend working or booking with this company. They say they are going to take u to the reef but it is Not the Myan reef. It’s a little reef. So we went to cancel for two reasons one they misrepresented where they were taking us and the weather going to be bad an the water was going to be choppy. We went to the original location to cancel to talk to Alex and he said we could not cancel because we were not 1 hour before the tour, they open at 9am the place we were to meet was at 9:40. We tried the day before but he was not at the station.when I explained that were where there at 8 To cancel but he was not there he then said he needed 24 hours. It took 3 hours to get them to even look at the cancelation and 5 different people to get it removed from our room bill. They will be really nice in the beginning but not work with you once you book a trip. Wish I could give them no stars.
  • Prices are excessive. You can get better prices at the Mazatlan walmart or better grab one the green truck to the stone island transports
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