Delphinus Punta Cancun, Cancun

3.9
#14 of 135 in Wildlife in Cancun
Delphinus Punta Cancun is located in Cancun. Put Delphinus Punta Cancun into our Cancun trip app and find out what's close by, where to stay, and where to head next.
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Delphinus Punta Cancun Reviews
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TripAdvisor Traveler Rating
TripAdvisor Traveler Rating 4.5
1,154 reviews
Google
4.0
TripAdvisor
  • Unique experience... Was perfect... They are beautiful and docile... Very obedient and the caregivers treat them with much affection and love... Enchanted.
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  • My daughter did the 45 mins package of one to one with a dolphin. She had a great trainer and enjoyed every minute. Then the staff came over to us and ushered us into the photo room area where she was...  more »
Google
  • The service was great as well as the experience. However, it was extremely expensive. We spent almost $1000 for an hour private session with pictures. The pictures were $300. So over priced!!! Watch out. Make sure to bring your own phone for pictures and video. If they don’t let you bring your phone to take your own pictures and video, swim with the dolphins in Hawaii instead.
  • The facility itself is very nice. The staff that works directly with the dolphins are very professional and knowledgeable. The personal encounter with the dolphin's itself is worth the price of admission. However, as a business owner, I find their business practices very unethical. They will not allow any type device in to take any pictures or videos. Instead, they have cameramen following you around to take pictures and videos during the encounter. If the pictures and videos were offered at a reasonable price at the end I would find the experience overall great and highly recommend it. However, they try to sell you on an excessively expensive package at the end. After trying to negotiate they will drop the price in half immediately(leaving the price in the hundreds still, too expensive) . Their business plan is to gouge a customer by holding any proprietary documention of a great experience hostage unless a ransom of a price is paid. PS, I saw the owners response to a review earlier stating that some of the fees they charge were given to a conservation organization. Saying "a percentage of the profits go to a conservation program" could be .001% If you're going to try to use that excuse to justify excessive prices, at least be transparent as to how much of the money goes to this organization. Otherwise it is just an unverifiable and dubious claim put forth by a company with unethical business practices.
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