Arenas spa, Cancun

2.2
#13 of 33 in Spas in Cancun
Arenas spa is located in Cancun. Arenas spa is just one of the many highlights you can arrange to see using our online itinerary creator, Cancun Edition.
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Arenas spa Reviews
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139 reviews
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4.3
Google
  • The day I did the massage, the lady took off my Expensive necklace and left it on the massage table, and after we finished, I couldn’t find my necklace. The managers refused to take responsibility of this incident, and after much communication, they promised me a free massage, they wrote it on a voucher and delivered to the front desk of hotel emporio. I only to find out that they completely failed their promise 15 minutes ago. On the voucher, they changed the agreed free massage to 50% off, as I was in a rush to go to airport, I really didn’t have the time to correct it there, until I’m back from my trip and reached out to them about the issue. Never heard back from them again. Really disappointed with the company how they handle the incident, it says a lot about their character.
  • Recommend Eduardo for great service.
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